Through their collective knowledge of post-trade processing and working with so many custodians and other data suppliers in the industry, Electra is clearly the expert when it comes to data and reconciliation workflows. Electra’s understanding of our process and all the custodians we work with and the data each provides is a key advantage for us. View the Case Study
Electra Billing 6.0 provides exactly what we were seeking in terms of workflow checkpoints for client fee billing. Using market values from our portfolio accounting system, Electra Billing provides checks, audits and alerts throughout the billing workflow, which significantly improves efficiencies while reducing risk.
We were able to leverage the Electra solutions to create an efficient account reconciliation method which produces timely reporting throughout the cycle. Additionally, the digitization of the reconciliation process has significantly shortened the reconciliation timeline, tightened controls and increased the productivity of reconcilers by allowing more time for exception resolution.
Electra Managed Services positions us well for our future growth by providing the flexibility to handle only the part of the process we want outsourced and on a gradual basis, rather than take a bigger leap to full outsourcing through a big-bang approach which could potentially increase our operational risk.
The automation has allowed the analysts to do more value-added types of work. As important for us is the really great support we get from Electra. The Electra team responds immediately to inquiries and is especially helpful in troubleshooting. From a people perspective, Electra is an outstanding and dedicated supplier.
I would like to take a moment and express my delight in how the Electra Data team has handled our data conversion project. All of the project deliverables have been completed on time (sometimes even ahead of schedule), project updates have been provided in a timely manner and the turnaround for ad-hoc requests has been extremely speedy. The positive progress has been noticed by the management team as well. Thank you!